Search results for "Ympäristö vastulisuus"

Competitive Advantage through Environmental Responsibility? A Case Study of Finnair

2013

In recent years there has been increasing interest in the environmental impacts of aviation, and some airlines have begun to address this issue more seriously. At the same time competition in the aviation industry has become much tougher. This study focuses on the question whether showing pro-active environmental behaviour could work as a differentiation strategy for airlines which are acting more responsibly, thus helping them to improve their competitiveness. For this purpose one airline showing strong pro-environmental behaviour in recent years was chosen as an example: Finland’s flag carrier, Finnair. This paper presents the results of a questionnaire conducted among 148 Finnair custome…